Team building for Supporting Change
In today's turbulent business climate, managers and team leaders need to adapt effectively to changes in the workplace. One cannot lead in today's organizations without successfully managing change. This module provides participants the knowledge and skills needed to understand and interpret change, as well as the skills and processes for planning and supporting change. Participants will learn to serve as an effective change agent within their organization and assist team members as they adjust to change.
As leaders on the front line, managers are often the first to hear team member complaints. In this module, leaders learn how to demonstrate their commitment to team members by addressing underlying problems. Participants gain skills that help them become more sensitive to the problems that drive complaints. Leaders will also understand why all team member complaints must be dealt with rather than ignored, as they view complaints as opportunities to enhance relationships and improve results.